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Thursday, February 21, 2013

Accountability Breeds Response-ability

“Accountability breeds response-ability.” -Stephen R. Covey
 When dealing with business issues with some of my consulting clients, I often find people who are more concerned with placing blame than for fixing the problem. To one middle level manager, I recommended that she read Where the Winners Live: Sell More, Earn More, Achieve More Through Personal Accountability by Dave Porter and Linda Galindo.

Accountability is built on trust, so honor every appointment. “If you consistently breach even the smallest agreements – the ones that seem to matter little to you,” Porter and Galindo write, “you’re building a reputation, a personal culture of distrust.” page 39

Asking for help is a great way to help yourself. “If you’re earning $200,000 today and want to make $300,000 next year, tell this to a person who will hold you to his or her high standards.” page 82

Break in new employees slowly. “Throwing a huge chore at a newcomer right away can yield the opposite result. Increase expectations gradually to give them time to adjust and develop confidence.” page 164

“Winners” have a mind set rooted in 100 percent confidence that no outcome is beyond their control. But “truly accountable people ar always game to look at an unexpected result and wonder what they might have done differently to prevent it.” page 210

Here are some quotes to help you focus on making yourself (and your business) better by eliminating blame and victim thinking:

“The victim mindset dilutes the human potential. By not accepting personal responsibility for our circumstances, we greatly reduce our power to change them.” -Steve Maraboli

“Man is condemned to be free; because once thrown into the world, he is responsible for everything he does. It is up to you to give [life] a meaning.” -Jean-Paul Sartre

“If you could kick the person in the pants responsible for most of your trouble, you wouldn't sit for a month.” -Theodore Roosevelt

“This is your life. You are responsible for it. You will not live forever. Don't wait.”  -Natalie Goldberg

“The power behind taking responsibility for your actions lies in putting an end to negative thought patterns. You no longer dwell on what went wrong or focus on whom you are going to blame. You don't waste time building roadblocks to your success. Instead, you are set free and can now focus on succeeding.”  -Lorii Myers

“The final forming of a person's character lies in their own hands.” -Anne Frank

“In the long run, we shape our lives, and we shape ourselves. The process never ends until we die. And the choices we make are ultimately our own responsibility.” -Eleanor Roosevelt

If you are interested in buying this book


Sources: Where Winners Live by Dave Porter and Linda Galindo (Jossey-Bass); Bloomberg Businessweek 2/18/13

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